Next Restock 18th June for postage 24th June!

FAQ's


Delivery and Collection

Please be aware that due to COVID couriers are facing delays and may not deliver your package within the 1-2 days we advertise, although it is rare when this happens it is out of our control and we not offer a refund for goods that turn up late! Please do not place an order if you are unhappy with this.

Orders are dispatched on Wednesday's and Thursday's only at the moment but this will change with demand. 

If you want your order for a particular date for example a celebration please leave a note in the checkout or email within 2 hours of making the order to give us the week you wish to receive your order. 

Orders should arrive the next working day once they are shipped however please allow 1-2 working days. Tracking will be supplied if you have supplied us with the correct contact details. Delivery costs £5 for a next day tracked service.

We now offer a collection service, orders will be ready to collect between 2pm-6pm every Thursday on receipt of your order. The address is 2, Castle Acre, Stafford, ST179YU. 

We also offer a free delivery service for the following postcodes, ST16, ST17, ST18. Please leave a contact number for us to arrange delivery. All orders are freshly baked to order so we will not have stock available for the same day. 

 

Allergens

All items are labelled with allergens on the website. Our kitchen and household is 100% gluten free. Please be aware that some of our recipes include nut products and nuts are stored in our kitchen.

How to store your treats when received 

Most of our bakes are best stored in a container in the fridge where they will last for up to 5 days. Alternatively unless the item is stated otherwise they can be frozen for up to 6 months. 

New Products 

Keep your eyes peeled, we are always experimenting. New items will be out soon!

Feedback

Please contact us with any feedback or requests, we always love to hear from our customers. Click here We would also appreciate it if you could Kindly leave feedback on our google business page and Facebook!